Safety Information

Safety First: Clear instructions on the
"Vertical Application Method" for beginners. Advise the "Vertical Method" (taping vertically
across the center of the lips) for the first 3 nights to reduce anxiety20.

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Required Disclaimer: Use a clear box for the
safety warning regarding age (not for under 5) and medical conditions (sleep
apnea/congestion)."Not for use by children
under 5, individuals with nasal congestion, or those with a history of sleep
apnea without consulting a doctor."

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Wellness Status: Explicitly state it is a wellness product, not a medical device. "EasySOOM
is a wellness product, not a medical device intended to cure diseases."

Frequently Asked Questions
Q: “What is included in the theme package?”

Please make sure that you follow below steps:

1/ Download the package from themeforest.net (The file is in zip format)

2/ Extract the file you've just downloaded (Don't forget this step).

3/ Find this file: ella-x.x.x-sections-ready.zip in the folder Ella Sections Ready x.x.x, then you just need to upload ella-x.x.x-sections-ready.zip file to your Shopify store.

- If you would like to use Ella RTL version. Please find this file: ella-x.x.x-sections-ready-rtl.zip in the folder Ella Sections Ready x.x.x RTL, then you just need to upload ella-x.x.x-sections-ready-rtl.zip file to your Shopify store

- If you want to install child theme, please go to the corresponding theme folder
Q: “Do you guys offer a refund or exchange?”

To save your time and reach our support quickly, please follow below steps:

  • Specify which template and version you are using.
  • Describe clearly how to reproduce the issue.
  • Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to email@domain.com
Q: “Would assistance be available to upload the template if needed?”

Yes, we will assist you to install the template if needed

Unable to find satisfactory answers ?

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